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Email and text messages are the most common communication in today’s digital world, which we use for personal and business. While sending sensitive data by email or text message is convenient, it is unsafe from a security standpoint. First, email by default is not, and never was, intended to be a secure mechanism for sending sensitive data. Although you need credentials to log in and access the email in your mailbox, email is, by default, sent from server to server in clear text that anyone can read while in transit.
Finally, text messages are encrypted while in the air. Even though it is extremely unlikely that a single text message would be read, the capability does exist for the unwanted to read it; therefore, we recommend not sending sensitive data via text message.
Examples of information you should never send via email or text message include:
Securing sensitive data is a top priority for Boeckermann Grafstrom & Mayer (BGM), and we recognize that receiving or sending sensitive data by email has significant risk. Therefore, we have used two software platforms, Suralink and SafeSend Returns, to receive and/or send sensitive data. The following is a recap of how both solutions work and what they do.
We use a robust portal system for our business clients called Suralink, which allows us to communicate and exchange data with clients. Due to its many features and capabilities, Suralink is a portal on steroids. Below are the key features of Suralink:
BGM uses the SafeSend suite of products to communicate and exchange data with our business and individual clients.
Below are some of the features that our clients get to enjoy:
BGM appreciates all the support from our clients and staff in using Suralink and SafeSend. The positive feedback that we have received from users has been overwhelming. We feel that Suralink and SafeSend offer the safest and most secure way to obtain sensitive client data and much-improved communication with clients.
If you have questions about Suralink or SafeSend Returns, please contact your dedicated BGM professional. You can also watch quick informational videos about how each of these options works:
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